So, Corporate IT Communications sent out a mass e-mail.
When they do that it basically reminds all the dorks, idiots, fools and morons that there is a help desk and how to reach us.
So, the phones rang this afternoon with people who've had problems for months but couldn't bang the digits on the phone to make it dial.
It was fun.
One person was asked if they read the memo or just scrolled to the bottom and dialed the phone number.